The newest casino stated the newest document try too-old despite it becoming verified from the Greek government. Immediately after interaction between your athlete as well as the gambling enterprise, the fresh ailment try denied during the player’s request. The player of Peru confronted account closure and you may allegations of money laundering just after entry individuals confirmation files to possess a detachment from their earnings.
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The player away from Greece acquired a no-deposit extra out of 30 euros and you can, less than uncertain words, claimed 588 euros. On trying detachment, just about the initial 30 euros had been nullified. The ball player of Greece try enduring a good 5k detachment away from Leoncasino. Even after completing previous distributions successfully, it detachment demands additional documents or more so you can an excellent 29-day handling months.
The ball player out of Brazil generated in initial deposit from Roentgen$ 54.00 which was maybe not paid on their gambling establishment account. Even after multiple complaints leon16bet so you can gambling establishment service, the situation remains unresolved. The player out of Germany guessed your platform got manipulated the fresh RTP as he had tall loss. He needed his account to be permanently prohibited and you can expected the his game logs getting sent in a PDF format. Even after multiple attempts, the gamer didn’t provide the video game records otherwise people communication on the casino about the matter.
Player’s account has been unjustifiably finalized.
On completing that it effectively, the player are verified therefore the issue try fixed. The ball player out of Asia is experience difficulties withdrawing his earnings owed in order to lingering verification. The player out of India have transferred money to your gambling establishment account but the funds be seemingly missing. Unfortunately, the player destroyed their payouts before we could help, hence, we were obligated to deny so it complaint. The gamer away from Canada is experiencing problems withdrawing their payouts due so you can constant verification.
Player’s incapable of over KYC confirmation.
I contacted the brand new gambling establishment, which recognized your restrict try because of a safety flag and really should had been raised prior to. The newest gambling enterprise unblocked the fresh support issues redemption, as well as the pro confirmed the challenge is fixed. The gamer of Greece encountered difficulties with account confirmation since the casino advertised the girl ID is actually too-old.
Player’s membership could have been finalized in the past.
After this, the ball player averted responding to all of our messages, so the ailment is actually denied. The ball player questioned that problem be reopened, therefore we tried to contact the brand new gambling enterprise once again. If you are looking forward to a reply from the casino, the player prevented reacting once more, therefore the problem try once again rejected. The player out of Portugal asked a withdrawal nonetheless it have not become obtained yet ,. The ball player from Portugal try experiencing issues withdrawing their money due in order to verification items myself for the percentage merchant. The newest problem are declined even as we did not receive any impulse on the player out of the texts and you will inquiries.
Athlete eliminated responding
He previously given proof of a few deals, nevertheless are clarified this of those got delivered somewhere else. Even with the team’s operate to make contact with the new local casino, there had been no response. Afterwards, the newest gambling establishment replied, getting evidence that put had been effectively paid for the player’s membership.